--- title: "Retail" url: "https://home.picup.co.za/industries/retail/" type: "industry" published: "2026-09-15T13:33:33+02:00" modified: "2026-10-09T10:20:07+02:00" author: "" --- Retail logistics # Logistics management for retail. Transform the customer experience through superior store distribution and home delivery operations and tighter trading partner relationships. [Book a software demo](/contact-us/?enquiry=software) The problem we solve ## Online ordering and retail. Picup's dedicated retail portal and delivery management software allows individual stores the ability to manage their daily delivery volume, allowing for easy processing and dispatch. Industry challenge ### Too many couriers, too little visibility Supply chain visibility is one of retail's biggest pain points, and juggling multiple courier providers adds complexity and cost. ![Picup courier on a motorbike outside a retail store](https://home.picup.co.za/wp-content/uploads/industry-challenge-retail.webp?v=1793272378) Our solution ### End-to-end visibility Picup's logistics management system provides increased insights into supply chain operations, and ordering systems allow for faster delivery lead times and end-to-end visibility from the store to the customer. What we offer ## Key features developed for the retail industry. Everything you need to optimise store distribution and home delivery operations. ### Flexible scheduling Choose between on-demand or pre-scheduled delivery, with options for 60 minute, 2 hour or 4 hour deliveries. ### Everyday service Seven days a week, we go the extra mile to deliver the highest level of service. ### Real-time tracking and alerts Track all your deliveries in real time from your enterprise dashboard. ### Decentralised warehousing Centrally manage multiple warehouses from one platform. ### Real-time visibility Get end-to-end visibility so you can remain agile and responsive. ### Distribution analytics Get historical transaction data to ensure continuous improvement. Connecting leading brands to their customers - ![Pick n Pay asap! logo](https://home.picup.co.za/wp-content/uploads/2026/09/pick-n-pay-asap-white-1-300x167.webp?v=1793272392) - ![Dis-Chem logo](https://home.picup.co.za/wp-content/uploads/2026/09/dischem-white-1-300x42.webp?v=1793272389) - ![Amazon logo](https://home.picup.co.za/wp-content/uploads/2026/09/amazon-white-1-300x91.webp?v=1793272388) - ![iStore logo](https://home.picup.co.za/wp-content/uploads/2026/09/istore-white-1.webp?v=1793272392) - ![Nando's logo](https://home.picup.co.za/wp-content/uploads/2026/09/nandos-white-1-300x113.webp?v=1793272392) - ![Michelin logo](https://home.picup.co.za/wp-content/uploads/2026/09/michelin-white-1-300x107.webp?v=1793272392) - ![Battery Centre logo](https://home.picup.co.za/wp-content/uploads/2026/09/battery-centre-white-1-300x100.webp?v=1793272388) - ![Charly's Bakery logo](https://home.picup.co.za/wp-content/uploads/2026/09/charlys-bakery-white-1-300x162.webp?v=1793272389) - ![Montego logo](https://home.picup.co.za/wp-content/uploads/2026/09/montego-white-1-226x300.webp?v=1793272392) - ![Julep logo](https://home.picup.co.za/wp-content/uploads/2026/09/julep-white-1-300x236.webp?v=1793272392) - ![](https://home.picup.co.za/wp-content/uploads/2026/09/pick-n-pay-asap-white-1-300x167.webp?v=1793272392) - ![](https://home.picup.co.za/wp-content/uploads/2026/09/dischem-white-1-300x42.webp?v=1793272389) - ![](https://home.picup.co.za/wp-content/uploads/2026/09/amazon-white-1-300x91.webp?v=1793272388) - ![](https://home.picup.co.za/wp-content/uploads/2026/09/istore-white-1.webp?v=1793272392) - ![](https://home.picup.co.za/wp-content/uploads/2026/09/nandos-white-1-300x113.webp?v=1793272392) - ![](https://home.picup.co.za/wp-content/uploads/2026/09/michelin-white-1-300x107.webp?v=1793272392) - ![](https://home.picup.co.za/wp-content/uploads/2026/09/battery-centre-white-1-300x100.webp?v=1793272388) - ![](https://home.picup.co.za/wp-content/uploads/2026/09/charlys-bakery-white-1-300x162.webp?v=1793272389) - ![](https://home.picup.co.za/wp-content/uploads/2026/09/montego-white-1-226x300.webp?v=1793272392) - ![](https://home.picup.co.za/wp-content/uploads/2026/09/julep-white-1-300x236.webp?v=1793272392) ## Frequently asked questions. ### How does Picup support omni-channel retailers with ship-from-store models? Modern retail requires using every brick-and-mortar location as a micro-fulfilment centre. Picup's intelligent platform supports a decentralised warehousing approach by automatically allocating online orders to the retail branch closest to the customer's delivery address. This ship-from-store model drastically shortens the final-mile distance, slashes delivery costs and enables you to offer rapid same-day or next-day delivery straight from your local shopping centres. ### Can retail groups use Picup to handle both customer home deliveries and store stock replenishment? Yes, our platform is engineered to manage both B2C and B2B workflows seamlessly. You can use our software and fleet network to manage everyday customer home deliveries via motorbikes or light passenger vehicles, while simultaneously scheduling bulk inter-branch transfers, mall deliveries or warehouse-to-store stock replenishments using our half-tonne and one-tonne bakkies or panel vans. Everything is managed from a single, unified logistics dashboard. ### How does Picup help retail brands survive massive seasonal spikes like Black Friday and the festive season? Peak retail seasons can easily break standard delivery networks. Picup eliminates this risk through our Hybrid Driver Model. Your business can maintain a cost-effective internal fleet for standard baseline volumes, and the moment order volumes surge during promo events or holidays, our software automatically pushes the overflow deliveries to our extensive, crowd-sourced network of verified Picup Legend drivers. You can scale delivery capacity up sharply during peak trading and scale it right back down afterwards without operational friction. ### How does real-time tracking and digital verification reduce overheads for retail call centres? "Where is my order" calls are a massive drain on retail customer service teams. Picup removes this burden by providing absolute transparency. End consumers receive automated SMS or WhatsApp alerts with a live map tracking link and a precise ETA. Our electronic proof of delivery, including sign-on-glass, photos and OTP verification, is uploaded to your system instantly, giving your customer service team immediate evidence to resolve any delivery disputes on the spot. ### Can we connect our enterprise ERP, WMS or point of sale system directly to Picup? Absolutely. Large-scale retail requires automated efficiency. Picup features an enterprise-grade open API that plugs directly into major ERP and warehouse management architectures such as SAP, Oracle, Syspro, Sage and custom corporate databases. When an order is placed online or generated at a brick-and-mortar checkout, the delivery request is triggered instantly in our system, eliminating manual waybill generation and reducing human data-capture errors to zero. ## Ready to deliver faster? Start offering on-demand and time slot deliveries to your customers today. [Talk to sales](/contact-us/)