--- title: "SMEs" url: "https://home.picup.co.za/industries/smes/" type: "industry" published: "2026-09-15T13:33:15+02:00" modified: "2026-10-09T10:20:06+02:00" author: "" --- SME logistics # Logistics management for SMEs. Seamlessly grow your eCommerce business from your very first order to millions of shipments with a delivery platform built to scale with you. [Book a software demo](/contact-us/?enquiry=software) The problem we solve ## Logistics that scale with you. Eliminate the growing pains of eCommerce delivery. Whether you are shipping your first ten orders or your millionth, our platform adapts to your business needs in real time. Industry challenge ### Why delivery is complex for growing businesses Today's online shoppers expect same-day fulfilment, live tracking and effortless returns. For many small and medium-sized businesses, in-house logistics simply cannot keep up. Slow processes, blind spots in tracking and poor communication lead to missed delivery windows, destroying customer trust right after they have made a purchase. ![](https://home.picup.co.za/wp-content/uploads/industry-challenge-smes.webp?v=1793272378) Our solution ### A delivery platform built for scale Picup empowers SMEs with a single, unified platform to manage every step of the delivery journey, from checkout to the customer's doorstep. What we offer ## Enterprise-grade features for growing businesses. Everything you need to deliver fast, flexibly and exactly on your customers' terms. ### Time slot delivery Give customers the power to choose convenient delivery windows. ### Reverse logistics and returns Combine deliveries and returns on the same route to maximise efficiency and cut costs. ### Multiple delivery options Switch effortlessly between on-demand, same-day, next-day or standard shipping. ### One-click waybills Automate your paperwork and save valuable administrative time. ### Real-time alerts Monitor all active deliveries live from your centralised dashboard. Connecting leading brands to their customers - ![Pick n Pay asap! logo](https://home.picup.co.za/wp-content/uploads/2026/09/pick-n-pay-asap-white-1-300x167.webp?v=1793272392) - ![Dis-Chem logo](https://home.picup.co.za/wp-content/uploads/2026/09/dischem-white-1-300x42.webp?v=1793272389) - ![Amazon logo](https://home.picup.co.za/wp-content/uploads/2026/09/amazon-white-1-300x91.webp?v=1793272388) - ![iStore logo](https://home.picup.co.za/wp-content/uploads/2026/09/istore-white-1.webp?v=1793272392) - ![Nando's logo](https://home.picup.co.za/wp-content/uploads/2026/09/nandos-white-1-300x113.webp?v=1793272392) - ![Michelin logo](https://home.picup.co.za/wp-content/uploads/2026/09/michelin-white-1-300x107.webp?v=1793272392) - ![Battery Centre logo](https://home.picup.co.za/wp-content/uploads/2026/09/battery-centre-white-1-300x100.webp?v=1793272388) - ![Charly's Bakery logo](https://home.picup.co.za/wp-content/uploads/2026/09/charlys-bakery-white-1-300x162.webp?v=1793272389) - ![Montego logo](https://home.picup.co.za/wp-content/uploads/2026/09/montego-white-1-226x300.webp?v=1793272392) - ![Julep logo](https://home.picup.co.za/wp-content/uploads/2026/09/julep-white-1-300x236.webp?v=1793272392) - ![](https://home.picup.co.za/wp-content/uploads/2026/09/pick-n-pay-asap-white-1-300x167.webp?v=1793272392) - ![](https://home.picup.co.za/wp-content/uploads/2026/09/dischem-white-1-300x42.webp?v=1793272389) - ![](https://home.picup.co.za/wp-content/uploads/2026/09/amazon-white-1-300x91.webp?v=1793272388) - ![](https://home.picup.co.za/wp-content/uploads/2026/09/istore-white-1.webp?v=1793272392) - ![](https://home.picup.co.za/wp-content/uploads/2026/09/nandos-white-1-300x113.webp?v=1793272392) - ![](https://home.picup.co.za/wp-content/uploads/2026/09/michelin-white-1-300x107.webp?v=1793272392) - ![](https://home.picup.co.za/wp-content/uploads/2026/09/battery-centre-white-1-300x100.webp?v=1793272388) - ![](https://home.picup.co.za/wp-content/uploads/2026/09/charlys-bakery-white-1-300x162.webp?v=1793272389) - ![](https://home.picup.co.za/wp-content/uploads/2026/09/montego-white-1-226x300.webp?v=1793272392) - ![](https://home.picup.co.za/wp-content/uploads/2026/09/julep-white-1-300x236.webp?v=1793272392) ## Frequently asked questions. ### Do I need a minimum volume of monthly orders to use Picup for my small business? Not at all. We understand that small and medium enterprises face fluctuating order volumes, especially when starting out or navigating seasonal shifts. Picup offers a highly flexible model with no hidden sign-up fees or strict minimum order commitments. Whether you are sending one package a week or fifty parcels a day, you can scale your logistics up or down seamlessly to match your cash flow and customer demand. ### How easy is it to get started, and do I need a web developer? Getting started is simple and requires zero technical background. For standard operations you can log into our merchant portal to book, track and manage deliveries manually. If you run an online storefront on Shopify or WooCommerce, you can install our plug-and-play plugins to connect your store in minutes. Your online orders will flow directly into Picup, removing the hassle of manual data entry. ### Can my small brand offer the same real-time tracking experience as major eCommerce giants? Yes, absolutely. Picup levels the playing field for local SMEs by providing enterprise-grade tech. The moment you dispatch a delivery through our network, your customers receive automated SMS or WhatsApp notifications with a live tracking link. They can watch their Picup Legend driver approach on a real-time map with an accurate ETA. Providing this professional post-purchase experience builds customer trust and encourages repeat business. ### How does Picup calculate delivery costs for small businesses? We believe in absolute transparency so you can protect your profit margins. Our pricing is determined by a combination of the vehicle type selected, such as a motorbike for small parcels or a bakkie for bulkier items, and a fixed rate based on the delivery radius or total kilometres travelled. Our software also features intelligent order merging, which uses AI to group overlapping trips together so you benefit from optimised pricing. You will always see the exact cost of a delivery upfront before you confirm the booking. ### Can I use Picup if I sometimes prefer to deliver orders myself? Yes, our platform is built around a flexible Hybrid Driver Model. If you prefer to handle local neighbourhood deliveries yourself or use your own staff to keep operational costs down, you can use our system to keep track of your internal runs. On busy days, during end-of-month rushes, or when an order falls outside your personal driving radius, you can instantly offload those deliveries to our crowd-sourced driver network at the click of a button. ## Ready to deliver faster? Start offering on-demand and time slot deliveries to your customers today. [Talk to sales](/contact-us/)