Industry challenge
Same-hour expectations, rising costs
Meeting customer expectations for same-day or same-hour delivery drives up delivery costs and makes it difficult to scale across multiple locations.
Grocery logistics
Instant collection and delivery service for perishables such as groceries and meal kit companies needing a bespoke delivery solution.
The problem we solve
Picup's dedicated order placement portal and delivery management software allows individual stores the ability to manage their daily delivery volume, allowing for easy processing and dispatch.
Industry challenge
Meeting customer expectations for same-day or same-hour delivery drives up delivery costs and makes it difficult to scale across multiple locations.
Our solution
Picup's on-demand dispatch software for on-demand and multi-parcel delivery ensures in-time delivery and customer satisfaction every step of the way, allowing you to focus on the essential aspects of your business.
Instant collection options
Multi-location scalability
Perishable and temperature management
Real-time tracking and visibility
Dedicated store order placement
What we offer
Everything you need to manage fast, on-demand deliveries for perishables and meal kits.
Choose 30 minute, 60 minute or 3 hour delivery depending on the radius you want to service.
AI backed order grouping for optimised pricing and efficiency.
Save time with automatic estimation of arrival times.
Push the most time-critical orders to the front of the route so perishables move first.
Achieve the most efficient performance and cost optimisation on all routing.
Utilise historical transaction data to drive continuous improvement.
When it comes to food and perishables, speed is the ultimate freshness guarantee. Our Turbo on-demand service ensures that grocery orders are collected and delivered within a tight 30 to 60 minute window. By slashing the time a parcel spends on the road, we drastically minimise temperature fluctuations. Our intelligent routing also ensures drivers take the fastest path, meaning ice cream stays frozen and fresh produce arrives exactly as it left the store shelves.
Yes, our platform is built to manage the dual demands of modern grocery retail. You can route rapid, point-to-point deliveries through our on-demand dispatch engine for instant customer gratification. For large weekly basket buy-ins you can use our Time Slot Planner. This schedules deliveries in predefined windows, allowing our AI to batch multiple orders heading to the same neighbourhood into a single, cost-effective delivery run.
Absolutely. Seamless tech integration is critical for fast-paced grocery operations. Picup's open API plugs directly into your existing point of sale, warehouse management system or specialised dark store picking apps. The moment an in-store picker scans the final item and marks the order as packed, a delivery request is automatically triggered on Picup, instantly allocating the nearest available driver to the dispatch bay. This automated handoff removes manual administration, so your dispatch line moves as fast as your picking team.
Because groceries cannot simply be left on a doorstep or returned to a regular warehouse overnight, we focus heavily on prevention. We keep the end customer highly engaged via automated SMS or WhatsApp alerts containing a live tracking link and an accurate ETA. If a customer is still unavailable, our native driver app allows the driver to communicate directly with them. If a delivery completely fails, the system immediately flags a return-to-store protocol to ensure the perishables are brought back to temperature-controlled environments safely.
Finding the right unit in South Africa's large security complexes and estates can easily waste 15 minutes of transit time. Picup's built-in Geocoding Service prevents this by converting text addresses into precise latitude and longitude coordinates. Our native integration with what3words also allows your customers to pin the exact 3 metre square where they want the delivery to happen, whether that is a specific apartment block entrance, a back door or an estate delivery bay, ensuring a seamless first-time drop.
Start offering on-demand and time slot deliveries to your customers today.
We use cookies to see how the site is used so we can keep improving it. Privacy policy