eCommerce logistics
Discover a scalable delivery platform that grows with your eCommerce business from first order to millions of shipments.
The problem we solve
Orders arrive faster than most in-house delivery setups can absorb. Without flexible windows and live visibility, customers are left guessing, support lines fill with questions about where an order is, and a good buying experience unravels after checkout.
Industry challenge
Online shoppers demand same-day or next-day fulfilment, real-time visibility and effortless returns. Most in-house logistics operations simply cannot keep up. They are slow, opaque and disconnected from the customer experience. Failed deliveries, missed time windows and poor communication erode trust at exactly the moment it matters most, after the customer has already paid.
Our solution
Picup gives eCommerce brands a single platform to manage every delivery touchpoint from the moment an order is placed to when it lands at the customer's door.
Flexible same-day, next-day and scheduled time slots
Real-time order tracking shared directly with your customers
Automated returns and reverse logistics workflows
Waybill generation and third-party courier integration
SLA dashboards and performance reporting
What we offer
Everything you need to deliver fast, flexibly and on your customers' terms.
Choose specific delivery time slots for improved customer convenience.
Combine delivery and returns in the same delivery routes to improve efficiencies and reduce costs.
Choose on-demand, same-day, next-day or standard shipping.
Save time with automatic one click waybill printing.
Track all your deliveries in real time from your dashboard.
High shipping costs and a lack of delivery options are leading causes of checkout abandonment. Picup solves this by giving your customers complete control over how and when they receive their parcels. By integrating our platform, you can offer a variety of delivery choices at checkout, ranging from hyper-fast on-demand delivery within 60 minutes to flexible, cost-effective time slots or standard next-day delivery. Providing these dynamic options directly increases your checkout conversion rates.
Yes, our infrastructure is built specifically to handle massive fluctuations in volume. Thanks to our Hybrid Driver Model, you do not have to worry about your delivery network throttling during high-demand retail events. You can utilise your own internal fleet for standard daily volumes, and the moment peak season hits, seamlessly scale up your capacity by instantly routing your overflow orders to our vast, crowd-sourced network of verified Picup Legend drivers.
Inaccurate shipping addresses are a costly headache for eCommerce brands, leading to delayed parcels and expensive return-to-sender fees. Our system features an intelligent, built-in Geocoding Service that automatically converts text-based addresses into exact geographic coordinates at checkout. Our native integration with what3words also allows your customers to specify a precise 3 metre square location, such as a side entrance or an estate gate, ensuring your drivers find the right doorstep on the very first attempt.
We cater to both setups. If your store runs on Shopify, WooCommerce or Magento, we offer plug-and-play integration options that connect your storefront to our logistics engine with minimal technical setup. If your brand uses a custom-built website or enterprise ERP architecture, your development team can build a deep integration using our open API documentation. Whichever path you choose, your order data flows automatically from your online checkout straight into our logistics platform, eliminating manual waybill creation.
We drastically reduce customer anxiety and "where is my order" support tickets by keeping your shoppers informed at every step. The moment a parcel is dispatched, our system triggers automated notifications via SMS or WhatsApp. Customers receive a live tracking link where they can watch their driver approach on a real-time map with an accurate ETA. Once delivered, an electronic proof of delivery is instantly uploaded, providing total transparency from your dashboard.
Start offering on-demand and time slot deliveries to your customers today.
We use cookies to see how the site is used so we can keep improving it. Privacy policy
