Industry challenge
Too many couriers, too little visibility
Supply chain visibility is one of retail's biggest pain points, and juggling multiple courier providers adds complexity and cost.
Retail logistics
Transform the customer experience through superior store distribution and home delivery operations and tighter trading partner relationships.
The problem we solve
Picup's dedicated retail portal and delivery management software allows individual stores the ability to manage their daily delivery volume, allowing for easy processing and dispatch.
Industry challenge
Supply chain visibility is one of retail's biggest pain points, and juggling multiple courier providers adds complexity and cost.
Our solution
Picup's logistics management system provides increased insights into supply chain operations, and ordering systems allow for faster delivery lead times and end-to-end visibility from the store to the customer.
Flexible scheduling
Real-time tracking and alerts
Decentralised warehousing
Real-time visibility
Distribution analytics
What we offer
Everything you need to optimise store distribution and home delivery operations.
Choose between on-demand or pre-scheduled delivery, with options for 60 minute, 2 hour or 4 hour deliveries.
Seven days a week, we go the extra mile to deliver the highest level of service.
Track all your deliveries in real time from your enterprise dashboard.
Centrally manage multiple warehouses from one platform.
Get end-to-end visibility so you can remain agile and responsive.
Get historical transaction data to ensure continuous improvement.
Modern retail requires using every brick-and-mortar location as a micro-fulfilment centre. Picup's intelligent platform supports a decentralised warehousing approach by automatically allocating online orders to the retail branch closest to the customer's delivery address. This ship-from-store model drastically shortens the final-mile distance, slashes delivery costs and enables you to offer rapid same-day or next-day delivery straight from your local shopping centres.
Yes, our platform is engineered to manage both B2C and B2B workflows seamlessly. You can use our software and fleet network to manage everyday customer home deliveries via motorbikes or light passenger vehicles, while simultaneously scheduling bulk inter-branch transfers, mall deliveries or warehouse-to-store stock replenishments using our half-tonne and one-tonne bakkies or panel vans. Everything is managed from a single, unified logistics dashboard.
Peak retail seasons can easily break standard delivery networks. Picup eliminates this risk through our Hybrid Driver Model. Your business can maintain a cost-effective internal fleet for standard baseline volumes, and the moment order volumes surge during promo events or holidays, our software automatically pushes the overflow deliveries to our extensive, crowd-sourced network of verified Picup Legend drivers. You can scale delivery capacity up sharply during peak trading and scale it right back down afterwards without operational friction.
"Where is my order" calls are a massive drain on retail customer service teams. Picup removes this burden by providing absolute transparency. End consumers receive automated SMS or WhatsApp alerts with a live map tracking link and a precise ETA. Our electronic proof of delivery, including sign-on-glass, photos and OTP verification, is uploaded to your system instantly, giving your customer service team immediate evidence to resolve any delivery disputes on the spot.
Absolutely. Large-scale retail requires automated efficiency. Picup features an enterprise-grade open API that plugs directly into major ERP and warehouse management architectures such as SAP, Oracle, Syspro, Sage and custom corporate databases. When an order is placed online or generated at a brick-and-mortar checkout, the delivery request is triggered instantly in our system, eliminating manual waybill generation and reducing human data-capture errors to zero.
Start offering on-demand and time slot deliveries to your customers today.
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