Industry challenge
Manual dispatch leads to missed deliveries
Without an online delivery system, orders are missed or allocated to the wrong courier, which pushes up delivery costs.
Pharmaceutical logistics
Picup Pharma simplifies the pharmacy experience by connecting pharmacies to patients and delivering prescriptions directly to their door.
The problem we solve
Picup's dedicated pharmacy portal and delivery management software allows individual stores the ability to manage their daily delivery volume, allowing for easy processing and dispatch.
Industry challenge
Without an online delivery system, orders are missed or allocated to the wrong courier, which pushes up delivery costs.
Our solution
Picup systems are fully integrated from a store level to ensure your valuable and time-sensitive products are delivered to your customers on time.
Multi user management
Instore waybill printing
Multiple service types
Real-time tracking and alerts
Fleet manager integration
What we offer
Everything you need to safely and seamlessly connect the pharmacy with the patient.
Enable multi-user access across the organisation to increase accountability.
User access per store, so each branch sees and manages only its own orders.
Save time with automatic one click waybill printing.
Choose on-demand, same-day, next-day or standard delivery.
Track all your deliveries in real time from your enterprise dashboard.
Utilise Fleet Manager to oversee your drivers and leverage Picup's flexible driver network for additional capacity.
Security and accountability are vital when handling medicine. Picup maintains a strict digital chain of custody from the moment a package leaves the pharmacy dispensary until it reaches the patient's hands. Drivers must follow rigorous verification protocols, which include collecting secure, automated one-time pins and digital signatures from the recipient. Every step is tracked in real time, giving your compliance team a complete, unalterable audit trail.
Yes, perfectly. Our platform features a dedicated, store-level pharmacy portal designed for decentralised fulfilment. This allows individual pharmacy branches or hospital dispensaries to log in, view their specific local orders and manage their daily delivery volumes independently. The software automates order allocation and dispatches the request to the closest available driver, ensuring rapid turnaround times without needing centralised warehouse intervention.
When it comes to critical health supplies, delayed delivery is not an option. For urgent medication we offer our Turbo on-demand service, ensuring collection and delivery within 30 to 60 minutes. Because the transit window is so narrow, items spend minimal time on the road, and temperature-sensitive orders are prioritised within the delivery route. Our intelligent routing also ensures medical parcels take the fastest route possible.
Absolutely. We understand the high level of confidentiality required in the healthcare industry. Our platform is fully compliant with the Protection of Personal Information Act. Patient delivery data and prescription information are encrypted and tightly protected within our system. Driver workflows are designed to show only the essential navigation and contact data needed to complete the drop safely, protecting patient anonymity at all times, and our operational guidelines ensure parcels are packaged securely and discreetly before dispatch.
Finding a patient quickly matters, yet vague addresses or complex estate layouts often slow drivers down. Picup's built-in Geocoding Service solves this by converting text addresses into precise latitude and longitude coordinates. Combined with our what3words integration, patients can specify their exact 3 metre square location, whether that is a specific hospital wing, a particular clinic entrance or a gated complex unit, ensuring a successful first-time delivery.
Start offering on-demand and time slot deliveries to your customers today.
We use cookies to see how the site is used so we can keep improving it. Privacy policy