Quick service restaurant logistics.

Yes, integration is critical to maintaining a fast-moving kitchen pipeline. Picup's open API can plug directly into your existing POS systems, such as GAAP, Micros or custom online ordering platforms. When an order hits your kitchen display system, a delivery request is automatically generated in our backend. This automated handoff ensures a driver is already arriving at your storefront just as the kitchen team wraps and packs the meal, so your cashiers and kitchen staff can focus on food rather than logistics.

Managing the volatile peaks of Friday night rushes or rainy-day surges can overwhelm any internal fleet. Picup solves this with our flexible Hybrid Driver Model. You can use your own dedicated, store-based motorbike drivers during standard trading hours, and the moment your order volume spikes, our software will seamlessly route the overflow deliveries to our vast network of crowd-sourced Picup Legend drivers. You get unlimited scalability without the overhead cost of maintaining a massive permanent fleet.

Absolutely. Hungry customers are impatient, and nothing reduces the load on your store's phone lines like total transparency. The moment the driver leaves your restaurant, the customer receives an automated SMS or WhatsApp notification with a live tracking link. They can watch their driver navigate across a real-time map and see an accurate, down-to-the-minute ETA, keeping them informed right up until the final delivery drop.

Getting lost in a sprawling security estate or a multi-storey corporate building means cold food and a frustrated customer. Picup's built-in Geocoding Service translates text addresses into precise latitude and longitude coordinates. Paired with our native what3words integration, customers can pin the exact 3 metre square of their preferred drop-off point, whether that is a specific estate gate, a particular office block entrance or a side door, allowing drivers to complete the delivery without navigation delays.